Our Websites

Policies

Copyright Policy

Restrictions:

All information and or content provided by Creation Today’s website (unless otherwise stated) is protected by copyright laws and is owned by Creation Today. This information and or content includes, but is not limited to, graphics, images, photographs, audio clips, video clips, text, articles and products.

Copyright was placed on all Creation Today materials (no matter the production date) effective January 1, 2005. Permission is given to duplicate and distribute our products – within the following guidelines:

  1. Materials are to be copied, unedited, unaltered and distributed absolutely free of charge.
  2. Under no circumstances are copies of our videos / DVD’s / Printed Materials to be sold for any price.
Acceptance of Terms of Use:

The use of the Creation Today website is subject to the terms of use as defined and governed by this copyright policy, which constitutes a legal binding agreement between you and Creation Today. By using this website you hereby acknowledge that you have read, understood, and are in agreement to be bound by the terms of use as defined and governed by this copyright policy.

Privacy Policy

Creation Today (“CT”) is a Christian organization committed to strengthening the faith of believers and winning the lost to Christ. We are committed to maintaining your privacy. Your personal information (i.e. name, phone, address, email address) will never be shared with any other organization. Upon purchasing with us, you may receive periodic newsletters from us which you can unsubscribe from at any time by clicking your personal “unsubscribe link” at the bottom of the newsletter.

 

Shipping Policy

Your order will be delivered within the time period outlined below based on your specified shipping method:

United States Options

USPS

  • You can normally expect your order to arrive at your home within 7-9 business days.
  • Cost: A flat rate shipping cost of $7.00 will be assigned to any order under the amount of $75.00. Any order over $75.00 will receive free USPS shipping (media mail).
  • This shipping method is NOT insured.  The Creation Store accepts no responsibility for damaged or delayed items or items not received.  The Creation Store recommends shipping UPS Ground when possible.

UPS Ground

  • You can normally expect your order to arrive at your home within 2-5 business days.
  • Cost: A real-time shipping calculation is provided based on the weight of the items you are ordering and their destination. The quoted charge includes a minimal handling fee.
  • Restrictions:
    • No PO boxes—please provide a valid street address.
    • This option is not available to military addresses.

UPS 3 Day

  • Orders will be shipped the day they are received. [Important: Orders placed after 11:00 a.m. (CST) will be processed on the next business day (Monday – Friday).]
  • You can expect your order to arrive at your home by the end of the third (3rd) UPS business day after it has been processed.
  • Cost: A real-time shipping calculation is provided based on the weight of the items you are ordering and their destination. The quoted charge includes a minimal handling fee.
  • Restrictions:
    • No PO boxes—please provide a valid street address.
    • This option is not available to military addresses.

UPS 2 Day

  • Orders will be shipped the day they are received. [Important: Orders placed after 11:00 a.m. (CST) will be processed on the next business day (Monday – Friday).]
  • You can expect your order to arrive at your home by the end of the second (2nd) UPS business day after it has been processed.
  • Cost: A real-time shipping calculation is provided based on the weight of the items you are ordering and their destination. The quoted charge includes a minimal handling fee.
  • Restrictions:
    • No PO boxes—please provide a valid street address.
    • This option is not available to military addresses.

UPS Next Day Air

  • Orders will be shipped the day they are received. [Important: Orders placed after 11:00 a.m. (CST) will be processed on the next business day (Monday – Friday).]
  • You can expect your order to arrive at your home by the end of the next UPS business day after it has been processed.
  • Cost: A real-time shipping calculation is provided based on the weight of the items you are ordering and their destination. The quoted charge includes a minimal handling fee.
  • Restrictions:
    • No PO boxes—please provide a valid street address.
    • This option is not available to Hawaii, Alaska, and military addresses.

International Options

Standard International Shipping

  • You can expect your order to arrive 2-4 weeks from the date of shipment.
  • While we don’t anticipate problems or delays with your order, please note that all NON-UPS international shipping methods are not insured. We are not responsible for packages once they have left our shipping facility.
  • Cost: A shipping calculation is provided based on the weight of the items you are ordering. The quoted charge includes a minimal handling fee.
  • Customer is responsible for all duties, customs, and brokerage fees assessed by the receiving country.

UPS Worldwide Shipping  

  • You can expect your order to arrive 1-3 weeks from the date you place the order.
  • Cost: A shipping calculation is provided based on the weight of the items you are ordering. The quoted charge includes a minimal handling fee.
  • UPS Worldwide offers limited insurance and tracking.
  • UPS Worldwide may not be available in all areas.
  • Customer is responsible for all duties, customs, and brokerage fees assessed by the receiving country.

Clearance Items

Please note that the availability of clearance items is not guaranteed. If an item included in your order is found to be out-of-stock when your order is processed, the item(s) will be removed from your order and you will be refunded the cost of the item.  All clearance items sales are final.  No clearance items will be accepted for return or exchange.

Return Policy

We want you to be delighted every time you shop with us. Our resources are hand-picked to be effective at our mission of winning the lost to Christ and strengthening the faith of believers.

Our return policy is very simple
If for any reason you are unhappy with the resources purchased, just return them to us within 30 days of purchase in like-new, sellable condition with no marks or evidence of use inside or outside, and we will issue a full refund of the purchase price. If damaged during transit, product can be returned to the customer if requested, at customer’s expense within 30 days of receipt.

To make a return
Please forward the goods in a package with adequate padding to avoid damage in transit. Ship to the address shown below and include your name, address, zip code, e-mail address or phone number and invoice number (if available). You will be refunded by the method of your original payment.

Creation Today
Attn: Returns
PO Box 37338
Pensacola, FL 32526
USA